Butch
01-13-2005, 03:44 PM
at my sister company. PM me...
SAN JOSE, CA
HVAC WHOLESALER,
FEATURING TRANE EQUIPMENT,
OFFERS THE FOLLOWING POSITION:
CUSTOMER SERVICE / INSIDE SALES
Position works directly with field technicians and purchasing agents. Responsible for warranty and aftermarket parts identification, pricing and availability. One year college / technical school certificate in HVAC and/or 3 years parts counter or related experience preferred.
POSITION REQUIRE
Mature, responsible individual.
Strong communication skills, Detail oriented
Wholesale and/or HVAC experience A+, Trane A++, Automotive parts experience considered.
Familiar with Windows/CD-ROM, WORD, EXCEL
THE GOAL OF FIX AIR’S CUSTOMER SERVICE REPRESENTATIVES IS TO SUPPORT THE SALE OF NEW TRANE EQUIPMENT THROUGH EXCEPTIONAL SERVICE TO OWNERS AND CONTRACTORS IN THE PARTS AFTER MARKET.
DUTIES INCLUDE:
HEAVY CUSTOMER CONTACT VIA TELEPHONE AND IN PERSON.
IDENTIFICATION OF REPLACEMENT PARTS FOR TRANE EQUIPMENT USING A CD/ROM COMPUTER SYSTEM.
IDENTIFICATION OF GENERIC HVAC REPLACEMENT PARTS USING VENDOR CATALOGS AND CROSS REFERENCES.
WARRANTY SUPPORT FOR TRANE EQUIPMENT AND ANCILLARY EQUIPMENT .
PREPARATION OF CUSTOMER INVOICES AND CREDIT MEMOS
TRACKING AND EXPEDITING CUSTOMER ORDERS
INTERACTION WITH TRANE FACTORY AND VENDOR PERSONNEL TO RESOLVE CUSTOMER REQUESTS.
MAINTENANCE OF SHOWROOM DISPLAYS / STOCK.
PERSONAL SKILLS REQUIRED:
COMMITMENT TO A HIGH LEVEL OF CUSTOMER SERVICE
ENJOY HELPING PEOPLE
BE ABLE TO HANDLE MULTIPLE TASKS
ATTENTION TO ACCURACY AND DETAIL
COMPUTER LITERATE
MECHANICALLY INCLINED
KNOWLEDGE OF TRANE SYSTEMS AND EQUIPMENT A PLUS
SAN JOSE, CA
HVAC WHOLESALER,
FEATURING TRANE EQUIPMENT,
OFFERS THE FOLLOWING POSITION:
CUSTOMER SERVICE / INSIDE SALES
Position works directly with field technicians and purchasing agents. Responsible for warranty and aftermarket parts identification, pricing and availability. One year college / technical school certificate in HVAC and/or 3 years parts counter or related experience preferred.
POSITION REQUIRE
Mature, responsible individual.
Strong communication skills, Detail oriented
Wholesale and/or HVAC experience A+, Trane A++, Automotive parts experience considered.
Familiar with Windows/CD-ROM, WORD, EXCEL
THE GOAL OF FIX AIR’S CUSTOMER SERVICE REPRESENTATIVES IS TO SUPPORT THE SALE OF NEW TRANE EQUIPMENT THROUGH EXCEPTIONAL SERVICE TO OWNERS AND CONTRACTORS IN THE PARTS AFTER MARKET.
DUTIES INCLUDE:
HEAVY CUSTOMER CONTACT VIA TELEPHONE AND IN PERSON.
IDENTIFICATION OF REPLACEMENT PARTS FOR TRANE EQUIPMENT USING A CD/ROM COMPUTER SYSTEM.
IDENTIFICATION OF GENERIC HVAC REPLACEMENT PARTS USING VENDOR CATALOGS AND CROSS REFERENCES.
WARRANTY SUPPORT FOR TRANE EQUIPMENT AND ANCILLARY EQUIPMENT .
PREPARATION OF CUSTOMER INVOICES AND CREDIT MEMOS
TRACKING AND EXPEDITING CUSTOMER ORDERS
INTERACTION WITH TRANE FACTORY AND VENDOR PERSONNEL TO RESOLVE CUSTOMER REQUESTS.
MAINTENANCE OF SHOWROOM DISPLAYS / STOCK.
PERSONAL SKILLS REQUIRED:
COMMITMENT TO A HIGH LEVEL OF CUSTOMER SERVICE
ENJOY HELPING PEOPLE
BE ABLE TO HANDLE MULTIPLE TASKS
ATTENTION TO ACCURACY AND DETAIL
COMPUTER LITERATE
MECHANICALLY INCLINED
KNOWLEDGE OF TRANE SYSTEMS AND EQUIPMENT A PLUS