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RC390 Overheated. Won't start.

Another Update: The dealer called Saturday and said that the bike was fully repaired but that KTM still hadn't approved the warranty work yet. I asked if I would have to wait for their approval before I could pick it up and he said the I would unless I wanted to pay for the work performed. I said that I would not pay - I wanted to emphasize that I have never authorized or even been given an estimate for any repairs that my come at my cost. We'll see how that goes. he said that they should have approval from KTM by the end of the week.

For those counting, I'm up to 89 out of 236 days (37%) with the bike broken down and/or in the shop in it's first 6,000 miles.
 
My warranty journey begins this saturday!

Items I'll be pursuing for repair:
- Head gasket
- Crank angle sensor gasket leak (it weeps oil)
- Starter button intermittent contact (sometimes it buzzes/fizzes) then brings up an error code on screen and power cycles the bike.

Items I'll be pursuing for inspection:
- Journal bearings (could have been damaged from water in oil)
- Water pump check (seen the jam nuts back off)
- Clutch basket fasteners (apparently these back off as well)
- Cam surfaces & valve lash

We'll see how it goes... since racing doesn't start again until Sept, only time will tell!
 
Another Update: The dealer called Saturday and said that the bike was fully repaired but that KTM still hadn't approved the warranty work yet. I asked if I would have to wait for their approval before I could pick it up and he said the I would unless I wanted to pay for the work performed. I said that I would not pay - I wanted to emphasize that I have never authorized or even been given an estimate for any repairs that my come at my cost. We'll see how that goes. he said that they should have approval from KTM by the end of the week.

For those counting, I'm up to 89 out of 236 days (37%) with the bike broken down and/or in the shop in it's first 6,000 miles.

Damn, 37%! :wow

Fingers crossed that KTM warranties everything for you!
 
SBM for now... I've been on travel for work since march, am home for less than a week and will likely be gone another month, so I'm just trying to stay as local as I can.
 
Neat. It'll be fun to compare my warranty experience at SBM with yours!
 
Another Update:
I called KTM North America at 7:12 AM morning, figuring if this didn't get straightened out today then, with the holiday on Monday, it was gonna drift well into next week. I left a message complaining that the bike has been sitting there completely repaired and collecting dust while waiting on approval from KTM according to the dealer. I said that I was approaching nearly 100 days since I bought the bike in October that it's been broken down and/or in the shop and that this was extra ridiculous: "What are you guys doing to me?"

KTM called back shortly afterward and by the third phone call KTM said that, upon further research, they were waiting on some photos from the dealer that they asked for on Monday and that they'd get this straightened out today.

At 10:00 AM the dealer called and said I could pick it up at any time! Yay!

My wife has the pickup today so, it'll have to be tomorrow. I guess at this point I just ride it like normal and hope for the best. If it blows up on me again then maybe it's time to call a lawyer. By tomorrow I'll have reached 92 out of 239 days days (38%) broken down and/or in the shop with 41 days on this break down.
 
Good to hear! Sounds like they're at least honoring some warranty repairs... hopefully your problems are at an end.
 
Right? Best case scenario. Engine should be almost entirely new from the cases up.

The Zero S ZF13.0 + Power Tank is the only electric bike that can make my commute in theory. It's large $16,699 MSRP made me shy away a bit on my commuter but, no maintenance and presumably nothing much to break makes it pretty tempting now.
 
Funny you mention... I've ridden the Zero SR and its pretty much identical to riding an SV650, except quiet. I'm tossing the idea around right now of the FX-S, weird that buying an RC wants to make you go electric.
 
Heh, I had a very dorky spreadsheet I made when researching my next commuter last summer. It broke down my monthly costs down to spark plugs, vale shims, sprocket wear etc. The Zero was still more expensive but, there was a solid argument for it - kind of depends on how I value my time as someone who does all their own maintenance.

My commute is about half twisties and half highway over 80 miles per day. I prefer fully faired bikes for commuting because I think they're better in rain/fog and they tend to be narrower for lane splitting. I was also leaning toward a sport bike for the twistie portion of my ride. I wanted it to be cheap, have long maintenance intervals and be very fuel efficient and have a big gas tank. I was trying to be open to bikes I wouldn't have normally considered.

The Zero covered many of my requirements but, there was a possibility that I'd end up car pooling again and I didn't want that larger payment if the bike ended up sitting in the garage most of the time. On a gas-powered bike more than half of my monthly costs go away if I'm not riding it and the Zero's would remain constant. So, I went cheap. The RC isn't the cheapest in its class but, it's still pretty cheap ...and very pretty. I really wish Zero had a sport bike version of their bikes.

I've ridden various versions of the Zero MX bikes (like this one) but, I'm a few years behind. It was pretty fun! I was sad when they switched from the left rear hand brake to the more conventional pedal: The hand brake took some getting used to but, easily dragging the read brake in both left and right corners was awesome!
 
Rick a friend had the same problem. His head gasket kept blowing up and causing problems 2 times now. Dealer has fixed it twice under warranty but he is purposely driving it hard and hoping it will blow again because the lemon law kicks in and he wants to return the whole bike and get his money back. He got sour on that bike :thumbdown

Still under warranty.
 
Wonder if ktm cup bikes will be Mfg somewhere besides India after this debacle
 
Dropped off bike at SBM on Saturday, they were extremely nice and helpful, and my RC wasn't the only one in there. They said that KTM has been swamped with warranty claims on these so getting stuff processed through them has been a challenge and it may take some time.

Luckily, I've got time!
 
Picked it up Saturday and rode it into work today. So, it made it at least twice as far as last time I rode it. ;) I've been on the Ducati since the KTM broke down on March 18th so the KTM feels little, weak, the suspension sucks, the front brake feels kind of wooden and the clutch pull seems too easy ...so, about the way it should be. :)

Dealer has fixed it twice under warranty but he is purposely driving it hard and hoping it will blow again
That's kind of my plan at the moment: just ride it hard. If it breaks down again them maybe I'll call a lawyer and try to get some sort of buy back. If it doesn't break then maybe it's all better and I'll have the reliable bike I need.

Rexbo said:
Dropped off bike at SBM on Saturday
Good luck! This last one did take a call to KTM North America to wrap it up but, it *only* took a month this time which is quite a bit better than last time.
 
this bike seems to be hit or miss-a lot of good ones with more than acceptable amount of lemons-i'm crossing my fingers,so far so good.gonna ride it hard and take to the track 3 or 4 times in june to see what happens.funny-the R3 feels low, slow and heavy and the n-250 with a supersport engine feels anemic compared to the rc.havn't ridden the FZ07 in a while so that comparison should be interesting.the RC definately feels the sportiest and fastest out of the small bores.
 
Yeah, that's basically what this most recent dealer was claiming. :)
 
Update:

SBM has said KTM has authorized all my repairs, despite the fact it's an obvious race bike (which they expressed over the phone), and will perform the following:

- Head gasket repair
- Valvetrain inspection & adjustment
- Bottom end bearing inspections
- Clutch basket inspection
- Water pump inspection
- Starter switch replacement
- Firmware update
- Oil change
- Coolant change & bleed

So far, experience has been pretty easy...
 
Dayum! And, in my experience, only 12 days is approval at light speed! Congratulations!
Can't wait to here when they give it back to you!
 
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