gixxerjeff
Optimistic Underdog
So, I'm a little bummed....
Tap Plastics let me down.
I'm restoring a 30' off-shore racing sailboat and need to replace the foredeck hatch. The metal framing is still okay, but the 1/2" plexi had spiderweb-cracked, faded and had all but given up.
I took the old plexi as an identical template for them to use. The dimensions were cut perfectly, but the two holes I'd asked to be drilled for the latch assemblies were drilled too small. They are 7/16 (ID) but they drilled them at 3/8.
Despite saying "No problem" over the phone, I later learned they drilled 3/8 because they don't have 7/16.....I mean, WTF? I didn't discover this until I was trying to push the latches through those holes. I returned to Tap Plastics saying "this should be an easy one, guys" ....only to be told they can't do it. I was told by their "experts" that "maybe you can use something like a Dremel tool."
I let them know that this mistake lands on me, as I had mistakenly expected some level of precision from them.....my bad.
Now I have an expensive piece of 1/2 inch plexi that I need to bore out. Keep in mind, this is a water seal, so it needs to be perfectly round. The Dremel idea scares me for this reason.
Taping it off and systematically running through all the bits in my drill index seems to be my only way to go, but I really don't want to chip it....or worse, crack it.
Other than returning to Tap Plastic to spew some profanity at them.....how would you address this?
Tap Plastics let me down.
I'm restoring a 30' off-shore racing sailboat and need to replace the foredeck hatch. The metal framing is still okay, but the 1/2" plexi had spiderweb-cracked, faded and had all but given up.
I took the old plexi as an identical template for them to use. The dimensions were cut perfectly, but the two holes I'd asked to be drilled for the latch assemblies were drilled too small. They are 7/16 (ID) but they drilled them at 3/8.
Despite saying "No problem" over the phone, I later learned they drilled 3/8 because they don't have 7/16.....I mean, WTF? I didn't discover this until I was trying to push the latches through those holes. I returned to Tap Plastics saying "this should be an easy one, guys" ....only to be told they can't do it. I was told by their "experts" that "maybe you can use something like a Dremel tool."
I let them know that this mistake lands on me, as I had mistakenly expected some level of precision from them.....my bad.
Now I have an expensive piece of 1/2 inch plexi that I need to bore out. Keep in mind, this is a water seal, so it needs to be perfectly round. The Dremel idea scares me for this reason.
Taping it off and systematically running through all the bits in my drill index seems to be my only way to go, but I really don't want to chip it....or worse, crack it.
Other than returning to Tap Plastic to spew some profanity at them.....how would you address this?
