CAmudgeon
Active member
- Joined
- May 13, 2008
- Location
- Lamorinda
- Moto(s)
- None. Past - ex250, ex650, cbr600, f650gs, r1150gs
- Name
- David
- BARF perks
- AMA #: 1033971
They did not move their dispatch center to Texas. If your call went to Texas, there was some emergency technical issue. AAA of Northern California isn't associated with AAA South and AAA of Northern California only routes calls to their own centers unless there is some huge problem. I know this because I used to have responsibility for their Telecom department.
How long ago did you do that? They told me it was the new system. Nobody mentioned they were having problems. They said the problems we were encountering were nothing new under this new system.
Basically they sent a tow truck to pick up my buddy's car and I, but not us. This was 2 hours after we called.
It took another 2 hours to get another truck, this time it was not a flatbed and the car had suspension failure on the drive axle. We chanced it anyway given we'd already waited 4 hours.
Every time we called we got a different person, who had to put us on hold while they called the regional center. It was a nightmare.