Problems with Fax Connection w/DSL

[RS250 Chester]

I just bought one of those all in one printers, an Epson Artisan 800, with the scanner/copier/fax options.

I also had a Command Communications switch sitting around that routes calls to the appropriate device, thus negating the need for a 2nd phone line for a fax. When I last used this device it was used with dial-up. I followed the install instructions for DSL. It said to intall 2 inline 8K filters before going into the switch.

I have the initial 2-Wire filter connected to the wall jack that splits the line for a DSL modem and phone. I kept the modem line connected and installed Z-Block filter/splitter to the phone jack on the 2-Wire filter. On the phone jack of the Z-Block filter, I connected the phone line to the switch and connected the phone and fax lines to appropriate switch inputs.

Everything works, except receiving faxes. It can fax out, but for some reason, it won't route an incoming fax signal.

Does the type of filter matter? Should I not use a filter/splitter? Does every phone in the house also need a filter.

 

[Razorback]

Do you have a second wall jack you could plug into?
I had the same problem with the phone jack with the line out that came from 2Wire. When I need to fax something (I don't fax often from home), I'll either run a long phone cord into the bedroom and fax or disconnect the phone and plug in the fax directly. PITA either way.

Another option, which I don't know if it is just for Toshiba laptop or it's a MS thing, is I can fax directly from the computer. Much handier if I have it stored as a .doc or whatnot.


Do you have the POS Homezone box too?

 

[RS250 Chester]

Do you have a second wall jack you could plug into?


Do you have the POS Homezone box too?

I do have a 2nd walljack, but just not in a convenient place. No I don't have the Homezone box.

I can fax out, but for some reason the switch (Commswitch 5500) will not route an incoming fax call appropriately. I've got the fax set to answer in one ring, answering machine to pick-up in 4, but it still routes to the answering machine.

Can't figure out if its a filter issue. The instructions for the switch were to attach 2 filters (one after the other), then connect to the switch.

 

[Razorback]

Hmmm, you got me.
Did you try it without the switch? I have an extra filter/splitter, since I'm not using mine, if you want.
It's 1 out to the gateway/modem and one for phone/fax.