I'm thinking Volkswagen's dealer tech support or whatever it is called sucks.
My 2025 Golf R went in yesterday at 09:00 for its 10k oil change, and to fix two niggling issues. The front passenger window sometimes loses it's out up/down feature. The fix for me is easy; with the window closed, hold its up button for a few seconds to reset. This has happened 7 or 8 times roughly since May, when it was bought. This has been rectified apparently.
Niggle no. 2 is with the infotainment system. Again, roughly 7 or 8 times since May, it will stick on one Sirius station. I am unable to switch to another, but can switch to FM or AM stations. The dealer called VW yesterday afternoon, and here at noon today they still have not offered a solution or returned their call.