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AT&T Uverse Internet Customers, a Question for You

I had UVerse for several years. Terrible customer service crappy router and it had a lot of connection problems. I switched to surewest internet and couldn't be happier.
 
ive had uverse for two years and nothing but happy with it. that being said, nothing I do on the net is use heavy.
 
Abyss said:
My parents (when I was living with them as a wee lil boy) got terrible internet speeds for about a year and refused to upgrade (much to my chagrin). It was about my junior year in high school when I asked my mom exactly how much bandwith she was paying for. She told me 8 mb/s. Tested it... guess what? 0.5 mb/s down, 0.4 mb/s up.
Click to expand...

Well, you just made me feel stupidly old.

In highschool, my dad refused to pay for tone service (it was extra), in college I came home and dialed into the UIUC system, and forgot to change ATDT to ATDP on the dial string.

I connect, to my amazement, and walk out and say "Hey, you guys know you have tone dialing?"

My dad responds "I'M NOT PAYING FOR THAT!!!!"

:laughing

:afm199
 
And for the record, I'm using MonkeyBrains wireless in SF, I get around 20mbps down and 20mbps up. It varies a bit, but never more than 2-4 mbps. costs about 35 a month.
 
Valgar said:
And for the record, I'm using MonkeyBrains wireless in SF, I get around 20mbps down and 20mbps up. It varies a bit, but never more than 2-4 mbps. costs about 35 a month.
Click to expand...

Nice
do you pay additionally for a 'modem' in the house for that?
Or can you use an old ADSL modem?

So when you get MonkeyBrains, do you always install the antenna on the roof..

Is it better/yes/no vs a "Sonic", which I think is mostly DSL?

ATZ :x
 
Valgar said:
Well, you just made me feel stupidly old.

My dad responds "I'M NOT PAYING FOR THAT!!!!"

:laughing

:afm199
Click to expand...

wargames1-797127.gif
 
Cortical stack could probably detail our long and sordid history with U-verse over 3 years. We started using U-verse in 09 at a different location than our current one and it was great aside from the the fact that 8 power users in one house overheated and cooked their shitty all in one router-modem-wifi boxes. I think we went through two of them before we got permission to disable the router functions (we built our on dedicated router.). After that it was great, they were running it over cable lines to our house and we were a short distance from the fiber hub. We pretty much always got more bandwidth than we were paying for and the service was very stable.

In 2010 we moved to our current location, carried the U-verse contract over but their only 4 of us in the house. They ran the last whatever it was over shitty DSL lines. After a year and half (maybe 2) of super unstable, slow, shitty service that was prone to packet lost we had enough. During that time they supposedly replaced every line between our house and hub. Blamed our crappy service on "squirrels eating the soy based wire insulation" and then they started rolling out monthly bandwidth caps. Which is when we cancelled our contract and reluctantly went to comcast.. but rather than get residential service we signed up for a business contract.

Comcast business has been fantastic. We have had no major outages that lasted more than 15 minutes. They are prompt with support and service. I can't remember right now if we are on an older 25/5 plan or if we are on 16/3 but this is pretty average for us.. and I just realized I ran this without bothering to pause our filer's off site sync or torrents.

3180799554.png
 
AbsolutEnduser said:
Nice
do you pay additionally for a 'modem' in the house for that?
Or can you use an old ADSL modem?

So when you get MonkeyBrains, do you always install the antenna on the roof..

Is it better/yes/no vs a "Sonic", which I think is mostly DSL?

ATZ :x
Click to expand...

No, there is no modem, you have a cat-5 cable run from the antenna to a small POE injector. From there I just plug directly in to my wireless router.

The antenna pretty much has to be on the roof, as you need some sort of line of sight to the nearest repeater antenna.

As for comparing it to sonic, not sure. Sonic is a much much bigger company, monkeybrains is a smaller, geekier, company. I've only had to bug them a couple times about outages, and they usually fill me in on all the sordid details about what kind of hardware they are replacing, or firmware upgrade they are doing.
 
Dr. Evil said:
Do you find that your internet speeds match what they promise you?

How is their service in general?
Click to expand...

The speeds are bogus and in general, the service sucks. I'm definitely going to look around for something different.
 
Valgar said:
And for the record, I'm using MonkeyBrains wireless in SF, I get around 20mbps down and 20mbps up. It varies a bit, but never more than 2-4 mbps. costs about 35 a month.
Click to expand...

I want to try to talk the IT folks into Monkey Brains the next time we move our office.

sonic.net treats me right at home, I can't complain.

T7RmhXKl.jpg
 
wazzuFreddo said:
I want to try to talk the IT folks into Monkey Brains the next time we move our office.

sonic.net treats me right at home, I can't complain.
Click to expand...

They are always looking to get access to buildings they can put repeaters on and extend their coverage.

They are a pretty cool, geeky group, I like them. When they came out for my install, I figured they would use lasers or something to tune the antennas, but the dude just did a little zen meditation on the roof, then stood up, aimed the antenna and got max signal. It was kind of hilarious.

I tried to get them access to the armory, since it actually is a big blocker for some of their coverage. Got some pushback for that, which annoyed me, guess I should have just offered a bag of blow and some ammo.
 
Unfortunately all the buildings around ours are higher up so I don't think we have a clear shot to their office.

We are lobbying for an office in the Mission as rent is doubling at our current spot next year.
 
wazzuFreddo said:
Unfortunately all the buildings around ours are higher up so I don't think we have a clear shot to their office.

We are lobbying for an office in the Mission as rent is doubling at our current spot next year.
Click to expand...

You obviously need to work for a company that makes no profit, makes nothing tangible, but has plenty of cool buzzwords in their marketing, to afford rent downtown.
 
Valgar said:
You obviously need to work for a company that makes no profit, makes nothing tangible, but has plenty of cool buzzwords in their marketing, to afford rent downtown.
Click to expand...

Yeh, we made the mistake of investing in tangible assets with a measurable return. How quaint. :laughing
 
Dr. Evil said:
Do you find that your internet speeds match what they promise you?

How is their service in general?
Click to expand...

No, the Internet is terrible. I liked the TV setup, but Internet outages (constantly) and slow speeds made us change.

I hear they will upgrade the speed for a price. Would have been nice to get what I was actually paying for in the first place.
 
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