Rock got back to me and will issue me a refund when they receive the cameras.
I feel this is a good response.
Thank you for the message, and I hope you and people can see we are responsible.
Once you reported problem, Willy tried to help, and we also did communications with you and sent you a new recording unit.
Now you mentioned the problem still there, It is fine to send it back we do refund.
We have almost 10,000 customers have C3, and these C3 are recording on the way very well everyday, as we are talking with customers everyday, and notice,
1. no screen, make it is difficult for some people to make setting and review the recordings.
2. few cables has not good soldering, makes video freeze.
So we decide to stop selling the C3, But still do support.
For sure, people will see what happens on the K1.


