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Purchase experience $$$

I don't think he is whining. The only two figures that are negotiable are MSRP and freight/setup, all others are fixed. I work on those two and deal with the tax/license/doc fees that are tacked on because no one can change those anyway. OTD settles out from the agreed upon negotiated amounts of the MSRP and freight/setup.

JMHO

Dan

Dan, thanks for the reply. That's the point I'm trying to make. I don't think I'm whining. I agreed to their sales prices of $4188, knowing that I'd have to pay a taxes, license, and a reasonable freight / prep. Which to me was around $500, give or take a couple hundred. But, when they charged around $1500 for freight / prep with no good reason, it's call trying to rip of a customer with a sales price that never existed. Basically, the dealer never intended to sell these bikes for $4188. It's fake advertising.
 
A couple of points to the OP.

Don't negotiate over the phone. Most callers are priceshoppers, and it's tough to deal with them. I'm an exception because I already knew the guy, and had bought a bike previously from him.

I know nothing about the bike you want, but if its a "hot" seller or in short supply, dealers will charge what the traffic will bear.

I've bought all of my bikes / cars over the phone or Internet. Don't want to drive for hours and have to deal with the same run around. If the dealer can't give me a good price over the phone, what makes me think they'll do the same when I arrive? I'm not looking for the best price. Just a reasonable one based on an advertised sale price. If they didn't have it advertised at a set price, I wouldn't even have an issue.
 
I don't think he is whining. The only two figures that are negotiable are MSRP and freight/setup, all others are fixed. I work on those two and deal with the tax/license/doc fees that are tacked on because no one can change those anyway. OTD settles out from the agreed upon negotiated amounts of the MSRP and freight/setup.

JMHO

Dan
You argue about two figures. I argue about one, the same one that your two arguments eventually settle on. What makes more sense? What takes less time? Two arguments or one? Why do you care how much of the final price is allocated to either of the two cost components? Maybe the dealership has reasons of its own for wanting to report differing amounts to the state for product vs. service. Who knows? Who cares? Well, you and OP do, but I still can't understand why. Unless you guys just like to argue; I've got a wife for that, if I feel the need. :laughing

Lex
 
You argue about two figures. I argue about one, the same one that your two arguments eventually settle on. What makes more sense? What takes less time? Two arguments or one? Why do you care how much of the final price is allocated to either of the two cost components? Maybe the dealership has reasons of its own for wanting to report differing amounts to the state for product vs. service. Who knows? Who cares? Well, you and OP do, but I still can't understand why. Unless you guys just like to argue; I've got a wife for that, if I feel the need. :laughing
The dealer is identifying the shipping + prep fees as the reason you won't get the price you want, and at times the fees are clearly inflated, so it makes sense to attack them. I agree it's dumb to say "this is the price I want to pay pre-fees, and this is how much I want to pay for the fees," but I'd be real surprised if anyone here is saying that's what they do.
 
Not sure why everyone gets so excited about buying a bike. Its just business on both sides. When I bought my BMW S1KR two months ago from Cal Moto I dealt via email. I asked what their OTD price was and received a quote. I then countered with $XXXXX OTD which they accepted.

I had the chance to talk to the salesperson when I went to get the bike and we ended up discussing how emotional things get when trying to buy anything. We both agreed its a business realationship and just because one side doesnt like what the other offered doesnt mean we need to be rude and an ass about it.

To me I didnt care how the figures worked out as long as it was $XXXX OTD. $5 for the bike and $10k for prep, I didnt care how the final price was arrived.

I have to say it was probably the best buying experience I have EVER had.
:ride

Side note I didnt have any issues buying my Yamaha WR250's from EBM a few years back, so go figure that one.
 
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:rolleyes
No one is excited about the purchase (for the purpose of this thread). OP is upset that EBM is playing fast and loose with their figures, and trying to overcharge him. I bet your super exciting experience would have sucked if they agreed to a certain price via email, then charged you more once you arrived...which is exactly what happened to the OP.

Fuck East Bay Motorsports. They tried to do me dirty on a DRZ and sell it to me with broken parts that they tried to hide, then tried to charge me the same set-up and prep as a brand new bike.
Several friends have had shitty experiences with them also, and I steer everyone away that I can.
 
Not sure why everyone gets so excited about buying a bike. Its just business on both sides. When I bought my BMW S1KR two months ago from Cal Moto I dealt via email. I asked what their OTD price was and received a quote. I then countered with $XXXXX OTD which they accepted.

I had the chance to talk to the salesperson when I went to get the bike and we ended up discussing how emotional things get when trying to buy anything. We both agreed its a business realationship and just because one side doesnt like what the other offered doesnt mean we need to be rude and an ass about it.

To me I didnt care how the figures worked out as long as it was $XXXX OTD. $5 for the bike and $10k for prep, I didnt care how the final price was arrived.

I have to say it was probably the best buying experience I have EVER had.
:ride

Side note I didnt have any issues buying my Yamaha WR250's from EBM a few years back, so go figure that one.

I'm sure if you saw the bike you wanted posted for sale at $5, called the dealer and they said yes you can have it for $5. Then went in and found out it will actually cost you $10,000 after fees and taxes. You'd probably be going like WTF.... :)
 
I'm sure if you saw the bike you wanted posted for sale at $5, called the dealer and they said yes you can have it for $5. Then went in and found out it will actually cost you $10,000 after fees and taxes. You'd probably be going like WTF.... :)

Why yes I would LOL. Thats why always ask for OTD when Im buying. Now I do totally understand if they said $10k OTD, but when I arrived its now $14k then I would a little disappointed to say the least.
 
:rolleyes
No one is excited about the purchase (for the purpose of this thread). OP is upset that EBM is playing fast and loose with their figures, and trying to overcharge him. I bet your super exciting experience would have sucked if they agreed to a certain price via email, then charged you more once you arrived...which is exactly what happened to the OP.
Incorrect. OP was provided the OTD price while still on the phone. This figure may have been provided near the end of OP's phone conversation, when it occurred to OP to finally ask for that figure, possibly wasting nearly half an hour. I get that price within three minutes. :laughing

I'm sure if you saw the bike you wanted posted for sale at $5, called the dealer and they said yes you can have it for $5. Then went in and found out it will actually cost you $10,000 after fees and taxes. You'd probably be going like WTF.... :)

I'd be "going like WTF" way before traveling to the dealer. I'd be doing that immediately at reading the price, and suspecting a typo. You'd need to travel to the dealer? I may have a bridge you'd like, cheap ... :rofl

Lex
 
You're still whining. Who is to say what is reasonable, the seller or the purchaser? Quit whining. Just ask for the only dollar amount that matters: out-the-door. This is always the figure that is finally arrived at, anyway. "Cut to the chase." I can't make this any clearer.

Lex

Now You're whining about his whining...:laughing
 
I was at GP Motorsports in San Jose looking at the $3200msrp Honda Grom

The S&M guy said "$4700.00 out the door".... $1500 markup.. I said see ya

When we were looking at those a while ago, we had the same experiences. The line we always got was, "Well they're marked up due to supply and demand."

:|

Dude, if the bike was as popular and hard to come by as you say it is, why do you have two of them that have been on your showroom floor for almost a month? :hand

I flat out despise dealerships of any product "marking up" popular items just because they can. Unscrupulous and despicable.
 
EBM has an interesting mix, and the people behind the counter (haven't tried buying a bike there, they pretty much ignore me anyways being a girl and all), but I have gone in for parts and for the MC recall. The recall was easy enough, the guys back there were nice, quick and painless.

I've gone in for parts too, this last time I needed some shims - I literally had Shawn at my house doing valves, the bike was completely tore apart, and I needed a certain shim - first guy I deal with at the counter starts going through their stock, in the meantime I'm chatting with another employee, we get talking about AFM, racing, track, etc. First guy comes back, says they don't have it, he can order it. I inquire a little more like, you're sure you don't? The bike is in pieces waiting for this shim....first guy says nope, don't have it, we can have it to you in X days at X price. Second guy, who I had been chatting with, looks at first guy and is like "don't we have those back in service? They have them there, and they'd be way cheaper too." First guy looks annoyed but goes back, sure enough, they have the shims there, and they were about 1/2 the price.

Having that kind of difference in service happen right in front of me makes me avoid them unless I absolutely need something...second guy was there to help out, and was willing to help me when I needed it. First guy just wanted a sale cause he knew it was a higher priced item (not sure if they get commission or not, but I imagine they do in some way). If I could guarantee who I'd be working with, I'd be more tempted to keep going to the helpful people/person, but since there's no guarantee of that, I avoid EBM.
 
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