Yakoo752
USN
Nah...too long. But I do train my employees on the "proper" use of emails for work situations. Some examples: with few exceptions, there should be ONE name in the 'to' field. Avoid BCC'ing people--it looks sneaky. Go ahead and forward stuff, but don't BCC. If you wouldn't say it in a meeting, don't type it in an email--you WILL slip up one day and send that puppy out to the wrong party. If it's in an email, it's for the record. Stay professional. Avoid terms like "never" or "always"--they sound like promises or guarantees. "Reply all" is abused. etc. etc.
the to field is for people that I need action from
the cc field is for people I need to be made aware
the bcc is for outbound emails where I need my manager aware of my actions



